How Can We Help?
Tell us what you're stuck on and we'll sort it out
Support Options
Pick whichever way suits you
Help Centre
Search our guides for answers to the questions we get asked most
Live Chat
Chat with our support team in real-time during business hours
Phone Support
Call us directly for urgent issues or complex questions
Email Support
Send us an email and we'll respond within 24 hours
Video Tutorials
Short step-by-step videos showing how each bit works
Live Webinars
Join a training session and ask your questions live
Frequently Asked Questions
Quick answers to common questions
How do I get started with inBuildify?
Getting started is easy! Choose the plan that suits your team and create your account. Our onboarding wizard will guide you through the setup process, and our support team is available to help.
What kind of support do you offer?
We offer multiple support channels including live chat, email, phone, and a comprehensive help center. Professional and Enterprise plans include priority support with faster response times.
Do you provide training for my team?
Yes! We offer video tutorials, documentation, live webinars, and for Enterprise customers, on-site training sessions. We also have a dedicated customer success team to help you get the most out of inBuildify.
How secure is my data?
Security is our top priority. We use bank-level encryption, regular security audits, and comply with industry standards including GDPR. Your data is backed up daily and stored in secure, SOC 2 certified data centres.
Can I import my existing data?
Absolutely! You can bring your records across from spreadsheets, other CRMs, and various construction management tools. Our team will help you move it across.
What happens if I need to cancel?
You can cancel anytime with no penalties. We'll export your data for you, and you'll have access until the end of your billing period. We also offer a 30-day money-back guarantee.